We are thrilled to hear that you had an excellent and professional driver, Mr. Aman, who ensured that you reached your destination on time and provided great advice for your return trip. And have mailed also. 41. Everything changes fast here, which can take some getting used to at the beginning. Manager, Business Development (Event & Entertainment Vertical), Specialist, Customer Experience (Vietnamese Speaker), Manager Business Development - Car Rental. FAQ - How can I cancel/refund my booking?- Klook - Klook Travel You can use the help menu on their app or website. Exact same thing happened to our neighbors. How can I contact Klook's Customer Support? Please email support@klook.com and we will do our best to make the changes for you.. Kindly note that your feedback has been passed on to our relevant team for future improvement. Kindly provide us with your details so that we can look into this further or you may reach out to us through chat by login in with Klook App https://www.klook.com/submit-feedback/?comefrom=external_platform for further assistance.Sincerely,Sya. Service desk man tells us to contact them and they say its not their responsibility as we missed the booking despite having no control and doing everything we could to advance manage it. He ensure we reach our destination on time and have even advised us on our return trip as it is a PH and he mentioned that we might be struck in Genting hence offer to us if we also wanted to book the return trip back to KL city. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. HW Shop H, what is the "same thing" that happened to you? In the meantime, stay well! By signing up you are agreeing to receive emails according to our privacy policy. Related Posts. I booked my ticket for Universal Studio for 2 people on 30th Dec but the ticker showed 30 Jan. Employees in Kuala Lumpur have rated Klook Travel with 4.4 out of 5 for work-life-balance (17.3% higher than company-wide rating), 4.2 out of 5 for diversity and inclusion (4.9% higher than company-wide rating), . Include your email address to get a message when this question is answered. If you click "I Do Not Accept", you may be provided with a deteriorated user experience. I've never had problems getting someone via the chat. Try installing the Klook app as that is more foolproof than email. NPS gauges how likely a customer of Klook would recommend the brand to a friend. We love talking to people but most of all, we love seeing their travel dreams come true. yeah right some staff are not accommodating they are not trying you to help your concern.they must train their staff first to provide good service.because they saying if they cant confirm the payment all i can do is to cancel my reservation? Dear David,Thank you for this stellar review! If the page says nonrefundable or no cancellation and refunds, then that's it. We had also paid for a car seat this was just placed on the shuttle seat and the expectation was we would make an infant sit without it being attached to the seat. Would you be able to give us a few more details of your booking by clicking to this link https://s.klook.com/mzx66o so we can look into this for you? Alternatively, you may use, Discover Singapore, a green oasis where enriching experiences come with smaller footprints, Explore diverse sustainability-themed experiences at Go Green Singapore, and unlock meaningful adventures, The best places to travel in July around the world. Can anybody let me know Hotline number or custome care number of klook.com. Company Post your resume and find your next job on Indeed! Klook bundles Taylor Swift tickets with Singapore tours If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some items are instant confirmation so you should receive a ticket for these items within a few minutes. Replies to negative reviews in < 24 hours. This isn't what we'd hoped to hear and will be taking this as honest, constructive feedback to share with the team and merchants. How much does Klook - Customer Service in Malaysia pay? If you have at least 10 Klook credits in your account, you will be able to use your Klook credits on your booking check out page. Cheers, Wai Lun. Discover your world of joy with Klook - anytime, anywhere Like our official Facebook page to stay Include your phone number if you want Klook to call you. Bait and switch BS with scam-tastic customer service. Hotline number or custome care number of klook.com Don't waste your money on this scam company. their execs are super polite and completely useless on chat. When I presented my voucher the guy said no they dont take the voucher. Seriously avoid if you can. Flight delayed and diverted and despite contacting the company when award was told to call a closed office to deal with ensuring car on standby. Locate the Klook icon on your smartphone or tablet and press on it to open it up. Hotline number or custome care number of klook.com What can I do if I haven't received my booking confirmation email? To use our mobile site, please enable JavaScript. Later 29th, Dec, they refunded to me . Ready to join us? But din got any revert. Klook Travel Reviews | Read Customer Service Reviews of www.klook.com | 214 of 219 Travel & Vacation Activities & Tours Travel Agency Klook Travel Klook Travel Reviews 4,591 Poor 2.5 VERIFIED COMPANY www.klook.com Visit this website Write a review 2.5 4,591 total 75% 1% Filter Sort: Most recent Saket Pachisia 1 review AE Nov 5, 2018 You can try any of the methods below to contact Klook: Travel, Hotels, Leisure. We sincerely apologize to hear about the unsatisfactory experience you've had with our customer support team. Does anyone know the contact number for the customer service in (ta && ta.queueForLoad ? more, You seem to have JavaScript disabled. We will make sure to pass along your kind words to him and his team. Sincerely, Wai Lun. If you need to get in touch with Klook, they make it relatively easy for you to do it. If you have any further concerns, please do not feel hesitate to share them with us at the below link (https://s.klook.com/mzx66o). Here's how you can get in touch with Klook's customer support: If you're contacting us regarding an existing booking, please include the following information in your enquiry to help us resolve your problem more quickly. How do I change information about my reservation after I make a booking? We will sure contact this same transport should we travel to KL again. 14,948 talking about this. Klook App (Klook App) ENPS measures how likely Klook employees would recommend working at Klook to a friend. His car is clean an comfortable. Your full name (as stated on your booking), Your booking reference ID (which looks like: ABC123456). Dear Merlyn, thank you for sharing your wonderful experience with us regarding your private transfer between Kuala Lumpur City and Genting Highlands. Rest assured, we'll be taking this up with the relevant team to look into fine-tuning the quality we put forward. I also cannot get a response via e-mail, pwede po.ba sa.mga bayad center akuag bayad ng transaction ku o.kya sa mga banko, did anyone manage to contact them. 4 best hawker centers in Singaporeand what to eat there. You cannot use your previous voucher to participate in this activity. We help travelers plan the perfect trip, no matter if its a journey to far-flung countries or a weekend getaway at a spa. Please kindly check the email inbox and we wish to serve you better in the future. It goes against our guidelines to offer incentives for reviews. Get discounts worth up to 60% sent straight to your inbox. Klook is the worst when it comes to customer support. They have a live chat function on the website. When attempting to contact Klook customer support, I was in a chat support queue for most of the day before I was finally able to speak with someone. If you have any further concerns, please do not feel hesitate to share the booking reference number with us at the below link (https://s.klook.com/mzx66o) as we can further check this matter for your. Thanks to all authors for creating a page that has been read 24,328 times. Re: Hotline number or custome care number of klook.com 4 years ago Save I want to book few activity in Dubai in the month of February 2019 but facing some issues hence can you arrange call back on my mobile no. SCAM!!!AVOID!! Travel for stand-up comedy, classical operas, and the midnight sun in July. You can find their Facebook page on a web browser by going to. We are grateful for your trust and loyalty, and we look forward to serving you again in the future. 3 Cheers to Mr Aman and all the best to him. ONCE YOU PAID TO THEM; GOODBYE FOR YOUR MONEY, ALL CHAT TEAM ARE ROBOTS THEY ARE TAUGHT TO ACT AND ANSWER LIKE HUMANS' THAT IS WHERE YOU WILL REALISE YOUR MONEY IS GONE. After purchasing, I happened upon the official USS website and found a 'Resident' discount which was cheaper than the only options available on Klook. You'll be the first to know about new jobs! Your email address will not be published. No refunds will be provided after you have successfully completed your booking/activity. Your full name (as stated on your booking), Your booking reference ID (which looks like: ABC123456). Best regards, Micole. ?but when i check my credit card they told me it has been charged..im the one who need a receipt..when i heard that i feel like huh? Hope to hear from you soon. Discover which options are the fastest to get your customer service issues resolved.. Here are 8 tips for writing great reviews. About Klook Klook Travel Reviews | Read Customer Service Reviews of www.klook.com My partner and i were guided by Kadek. An important part of making your bookings through Klook is understanding the Klook customer service model. Reply Report inappropriate content 75 replies to this topic 1-10 of 75 replies Sorted by 1 2 3 4 5 6 7 8 josh_jxc Singapore, Singapore Klook scored a 35 for Net Promoter Score and a -1 for Employee Net Promoter Score. I contacted Klook after I got back home for a refund or credits. ***Get money off your first booking with this promo code: BetterOnApp*** Download Klook to find the best things to do for anytime, anywhere. Pls try to install the Klook app to find your vouchers. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. Download the Klook travel app to find deals for planning trips and booking hotel accommodation, local activities, car rentals, day tours and more best things to do for anytime, anywhere. 9871050485 & my email ID :- wadhawan.sudhir@gmail.com. Learn more Klook is a popular app that works directly with attractions and destinations to make booking travel activities easier and cheaper than traditional travel firms. VERY UNPROFESSIONAL. We are sorry to learn that the airport transfer service you booked did not meet your expectation on the aspect of the vehicle arrangement. What is the difference between an "open date" and a "fixed date" booking? All Rights Reserved. But they charged from my card, but didn't provide the vouchers as I expected. Meet the team: Customer Experience Training Klook is a very popular booking service which competes against other booking services like Priceline, Expedia and CheapOair. How can I contact Klook's Customer Support? 1 post Hotline number or custome care number of klook.com 5 years ago Save Can anybody let me know Hotline number or custome care number of klook.com. For other items they . Top chefs and food writers like Damian D'Silva and Pamelia Chia share their favorite hawker centers and top stalls. If something goes wrong you are on your own! To use our mobile site, please enable JavaScript. Klook Travel Customer Service Representative Interview Questions I can't help but compare them with Kkday which has very efficient customer support.
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